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Central Station Reporting
    Programming Instructions for Ademco
    Vista-20P Alarm Panels

For the system to report to our UL Central Station it must have a
telephone number and account number as well as a report code
programmed for the event you are trying to communicate.  This
information is contained in the email with the link to this web page and
contains four key pieces of information:

  • Receiver Number - This number is used to identify to the Central
    Station which receiver you are dialing into when calling to put the
    system on "test".  It is NOT programmed into the panel.
  • Account Number - This is a four digit (hex) value that identifies
    your specific account information at the Central Station
  • Receiver Telephone Number (Primary) - This is the toll-free
    telephone number that your panel will dial during an alarm event
    (intrusion, power failure, panic, etc.).  This is the telephone
    number it will try first.
  • Receiver Telephone Number (Secondary) - This is the toll-free
    telephone number that your panel will dial during an alarm event
    (intrusion, power failure, panic, etc.).  This is the telephone
    number it will try if the primary number is busy, out of service, etc.



Step 1: Program report codes
The system must have a report code programmed to enable each
report.  When using Ademco Contact ID format (recommended) the
report is enabled by a report code with a first digit that is not 00.  

Enter the report code using the *56 Zone Programming Menu.  Report
codes are entered in a hexadecimal format. In other words, each “digit”
is two key-strokes. Using a two-line alphanumeric keypad such as the
6160 you may see a report code screen such as: "01 00 10". In this
case, "01" is your first digit (1), "00" is the second digit (0), and "10" is
the combination (1 for first, 0 for second).  Each zone that you want to
report to the Central Station MUST have a non-zero report code
programmed!
·       

Step 2: Report format
Select Ademco 4-Digit Contact ID by entering "7" in memory location *48

Enter "0" at memory location *49 to select backup reporting.  Your panel
will attempt to contact the Central Station receiver via the primary
telephone number eight times.  If unsuccessful eight additional attempts
will be made via the secondary telephone number.

Step 3: Account Information
Enter the Central Station information contained in your email at the
following memory locations:

            *41 = Primary telephone number

            *42 = Secondary telephone number

            *43 = Account number (primary)

See Section 6, System Communication and Operation, in your Vista-20P
installation manual for details regarding Ademco Contact ID reporting.

Central Station Testing

After programming your panel for Central Station reporting you must
test the communication.  THIS IS IMPORTANT!

Step 1:  
Call the Central Station (800-633-2677) and ask the Operator to put
your account "on test".  Supply the Receiver and Account number you
received earlier.  They will verify the name on the account (your last
name or company name) and ask for your "password".  This is used to
verify your identity before taking any live account off-line for testing.  
The Operator will also ask for the duration of testing.  At the end of this
period the account will automatically go back "on-line".  Be sure you
are NOT testing Panic alarms, etc. when the account is back on-line
(unless actually dispatching the police is part of your test!).

Step 2:  
Arm the system and trip a zone.  Pick up a telephone on the same line
as the alarm panel.  Insure that the extension goes "dead" when the
alarm trips/reports (i.e. no dial tone, etc.).  At the end of the
transmission (fifteen seconds total) the extension should once again
work.  The Line Seizure mode is used to prevent an intruder from
picking up an internal extension in your home/business and preventing
the panel from dialing out to the Central Station.  At the end of the
report the internal extensions are re-enabled allowing you to answer
the telephone when the Central Station calls to verify an alarm.  As
long as no "reporting delay" was programmed (*50) you can disarm the
system and silence the alarm as soon as the siren sounds.  If a delay
was selected then the siren must sound at least as long as this delay
(ex. 30 seconds).

Step 3:
Rearm the system and repeat for all zones and keypad panics
programmed (Fire, Duress, Panic).

Step 4:
Call the Central Station (800-633-2677) and ask for "test results".  
Again give the Operator your Receiver and Account Number.  The
Operator will read off all codes received during this testing period.  The
codes should match the Ademco Contact ID format shown on page 6-3
in the Installation manual if testing is successful.

Step 5:  
Put the account back On-Line.  Either call the Central Station
(800-633-2677) and ask to take your account "off test" or allow the
account to automatically go live when the test duration is exceeded.

We STRONGLY recommend you test your alarm system monthly!

COPS Monitoring
1041 Glassboro Road
Williamstown, NJ  08094
800-367-2677

Copyright 2005
Vanguard Security Corporation
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